The Net Planet provides a full array of services to help ensure the success of each implementation.

We address both business and integration consulting and provide ongoing training and support.

Our Services organization consists of business, organization and technical consultants with extensive experience in the design and implementation of enterprise knowledge management applications.

The Net Planet Value Proposition

Consulting

Professional Services Consulting is divided between strategic planning services and implementation services to assist consecutively in the design and implementation of the Enterprise Knowledge Management infrastructure. We survey the organizations' infrastructure and evaluate its IT and e-business strategy and later provide a set of recommendations and best practices that will help the enterprise achieve better leverage over the information sources it already has and provide a roadmap that will help it build a strategic knowledge reserve.

Support

The Net Planet Customer Support accompanies the customer throughout the lifecycle of the initial product and the integration of the future products and modules developed or supported by TNP, to enable the customer to remain at the forefront of KM technology and get the most out of the platform at all times. We provide many levels of support for various types of customers adapted to their needs.

Training

We provide full training programs on the utilization and administration of The Net Planet platforms.

Delivery Methodology

We have developed a multi-phased methodology that involves business, IT, strategy and technical expertise to help deliver our knowledge initiatives efficiently. Each phase has a suggested set of tasks and deliverables formulated to identify all the key issues required to implement a high-performance and highly-efficient Knowledge platform.